FAQ
Frequently Asked Questions – ThewaywardTable
1. Where is ThewaywardTable located?
We are located at 381 West Road, Newcastle upon Tyne, NE15 7NL, United Kingdom.
2. What are your business hours?
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Monday – Friday: 9:00 AM – 6:00 PM
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Saturday: 10:00 AM – 4:00 PM
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Sunday: Closed
3. How can I contact ThewaywardTable?
You can reach us by:
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Phone: 0191 274 3804
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Email: [Your email address]
4. Do you offer shipping?
Yes, we offer UK shipping. Delivery times depend on your chosen shipping method. Standard delivery usually takes 3–5 business days.
5. Can I return an item?
Yes! We accept returns within 14 days of receiving your order, as long as items are in original condition. Please see our Return and Refund Policy for details.
6. Is there a restocking fee?
A small restocking fee may apply to some returns. It does not apply if the item is defective or we sent the wrong product.
7. How do I track my order?
Once your order is shipped, you will receive an email with tracking information (if provided by the courier).
8. Do you offer custom orders?
[Optional – adjust based on your business] Yes, we can accommodate custom orders. Please contact us to discuss your requirements.
9. Do you sell internationally?
Currently, we only ship within the United Kingdom.
10. How secure is my payment information?
All payments are processed through secure third-party payment providers. We do not store credit/debit card information on our systems.